the matka
the matka
Share
Add to wishlist
This app is available for your device
the matka
This app is available for your device
Contact
+91 2437221038
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive a verification code. Then, verify the One-Time Password (OTP) sent to your mobile number. This will log you in, eliminating the need for a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time and then seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active account number. If your account number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are limited to the earnings from gaming, and bonus collected money cannot be withdrawn. This means you can only withdraw the money you've earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes, but in some cases, it may take up to 3 hours. However, occasional payment delays can cause a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
Our commitment to security and fair play is unwavering, and we utilize cutting-edge encryption technologies to safeguard your personal and financial information. Our dedicated customer support team is available 24/7, ready to assist you with any questions or issues you may encounter. We strive to provide a secure, enjoyable, and rewarding online gaming experience. To ensure the highest level of security, we employ the latest advancements in encryption technology to protect your sensitive data. This includes advanced encryption methods, secure data transmission protocols, and rigorous testing to ensure the integrity of our systems. Our customer support team is also dedicated to providing prompt and effective assistance. You can reach us at any time, day or night, and our team will work tirelessly to resolve any issues or answer any questions you may have. Whether you need help with a specific game, have a question about our services, or require assistance with a technical issue, we're here to help. At the matka, we're committed to providing a hassle-free and enjoyable online gaming experience. Our user-friendly interface, diverse game selection, and generous promotions are designed to cater to players of all levels and preferences. Whether you're a seasoned pro or a newcomer to online gaming, we're confident that you'll find our platform to be a welcoming and engaging destination. Join us today and discover why the matka is the top choice for online gaming. With our commitment to security, dedication to customer support, and focus on providing a superior gaming experience, we're confident that you'll have a blast playing with us.
At the matka, customer satisfaction is a top priority, and we take it very seriously. We understand the importance of providing exceptional support to ensure a seamless gaming experience. That's why we offer 24/7 assistance through various channels, including live chat, email, and phone, to help you with any questions or concerns you may have. Our dedicated team is always available to help you resolve any issues or clarify any doubts you may have. Whether you're a new player or a seasoned gamer, we're here to guide you every step of the way. Our customer support is designed to be fast, efficient, and friendly, so you can focus on what matters most - enjoying your online gaming experience. Join us at the matka today and discover a world of excitement and entertainment that you never thought possible. With our generous bonuses, promotions, and personalized loyalty rewards, you'll be able to enhance your gaming journey like never before. From classic slots to thrilling table games, and from slots tournaments to live dealer games, we offer a vast array of options to suit every taste and preference. So, what are you waiting for? Sign up with the matka now and start exploring the thrill of online gaming, with the assurance of exceptional customer support and a chance to win big.